Return & Exchange Policy

At Taj Mahal, we take great pride in delivering premium-quality marble products. Every item is carefully inspected and securely packed before shipment. However, if your order arrives damaged, we're here to help.

Return & Exchange Eligibility

• Returns or exchanges are accepted within 7 days of receiving your order.

• To request a return or exchange, the product must be in its original condition and packaging whenever possible.

Damaged on Delivery

If your marble product is received broken, cracked, or damaged during shipping, you are eligible for a return or exchange.

To process your request, please:

• Contact us within 7 days of delivery.

• Provide your order number.

• Share clear photos or a short video showing the damaged product and its packaging.

Non-Returnable Items

We cannot accept returns or exchanges if:

• The marble product was damaged after delivery due to mishandling, accidental drops, improper installation, or customer negligence.

• The product has been used, altered, or intentionally damaged.

• The return request is made after the 7-day return period.

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. If approved, your refund will be processed using the original payment method or another mutually agreed method.

Need Assistance?

If you have any questions regarding your return or exchange, please contact our customer support team. We're always happy to assist you and ensure you have the best experience with Taj Mahal.