Frequently Asked Questions (FAQ)

1. What products does Taj Mahal offer?

Taj Mahal specializes in premium-quality marble products, crafted with durability, elegance, and fine workmanship. We offer a variety of marble items designed for homes, offices, and decorative spaces.

2. Where is your physical store located?

You can visit our showroom at:

G-11, Pak Modern Colony, Mangopir Road, Karachi, Pakistan

3. Do you deliver across Pakistan?

Yes, we deliver our marble products across Pakistan through reliable courier services.

4. How long does shipping take?

Orders are usually delivered within 3–7 business days, depending on your location.

5. What if my marble product arrives damaged?

If your product arrives broken or damaged during shipping, please contact us within 7 days of delivery with clear photos or a video of the damaged item and its packaging. We will review your request and arrange a replacement or return if eligible.

6. Can I return a product if I accidentally break it?

No. Returns or exchanges are only accepted for products that arrive damaged during shipping. Products damaged after delivery due to mishandling or accidental breakage are not eligible for return or exchange.

7. How can I contact Taj Mahal?

You can contact us through:

WhatsApp: +92 321 2838384

Instagram: @tajmahal.marble

8. Are your marble products made from real marble?

Yes. All our products are made from genuine, high-quality marble and are carefully inspected before shipping.

9. How should I care for my marble products?

Clean your marble products with a soft cloth and a mild cleaner. Avoid using harsh chemicals or abrasive materials that may damage the surface.

10. How can I place an order?

You can place your order directly through our online store. If you need any assistance, feel free to contact us on WhatsApp or Instagram.

11. Do you have a physical showroom?

Yes, we do. You're welcome to visit our showroom during business hours to explore our marble collection in person.

Showroom Address:

G-11, Pak Modern Colony, Mangopir Road, Karachi, Pakistan